Subscription & Access Terms
Billing, renewal, access, permitted use, and cancellation rules for recurring PSAIR plans.
Effective date: September 22, 2026
1. Plans covered
These terms apply to recurring PSAIR access plans purchased through the website, including PSAIR Intelligence, PSAIR Intelligence + Opportunities / Florida Pro, and any recurring PSAIR Team subscription purchased online.
2. Access level
- PSAIR Intelligence: one-user access unless otherwise stated at checkout.
- Florida Pro: one-user access unless otherwise stated at checkout.
- PSAIR Team: access for up to five authorized users unless a written agreement states otherwise.
Login credentials, files, subscriber-only reports, and premium datasets may not be shared beyond the licensed users.
3. Annual billing and automatic renewal
Where checkout identifies a plan as recurring, the subscription is billed annually and renews automatically unless canceled before the next renewal date. The amount and billing interval shown at checkout control. If PSAIR changes a renewal price, PSAIR will provide any notice required by applicable law before the new price is charged.
4. Cancellation
You may request cancellation of future renewal by contacting billing@psairgroup.com. Cancellation stops future renewal charges but does not ordinarily end access before the end of the already-paid annual term.
5. Access and fulfillment
PSAIR may use manual onboarding while premium access systems are being expanded. Unless checkout states otherwise, access or onboarding instructions are normally provided to the purchasing email address within one business day after successful payment. Customers who do not receive instructions should contact support@psairgroup.com.
6. Content and update cadence
PSAIR is a research service, not a real-time official procurement system. Records are updated based on source availability, monitoring cadence, verification status, and research priorities. A subscription does not guarantee that every agency, procurement, award, budget action, aircraft movement, or market event will be identified immediately.
7. Included reports and newsletters
Where a plan includes the Florida Market Brief or subscriber editions of The PSAIR Brief, those materials are provided for the licensed user's internal use and are subject to the same restrictions on redistribution and resale.
8. Suspension or termination
PSAIR may suspend or terminate access for nonpayment, credential sharing, unauthorized redistribution, scraping, security threats, fraud, abuse, or material violation of these terms. Where reasonable, PSAIR will provide notice and an opportunity to cure ordinary account issues.
9. Refunds
Refunds are governed by the Refund & Cancellation Policy. Canceling a subscription does not automatically create a prorated refund for the current annual term.
10. Questions
Billing questions: billing@psairgroup.com
Access/support questions: support@psairgroup.com